Right next to NASPA Ski Garden, New Otani Hotel boasts hot-spring baths, an indoor pool and 7 food and beverage options. Spacious Japanese and Western rooms are offered, all with a private bathroom. Guests can enjoy skiing (It's a ski slope. snowboarding is not available.) during the winter season on site. The area is popular for skiing and cycling.

Guests at NASPA New Otani stay in air-conditioned rooms with a tea maker and fridge. The en suite bathroom includes a bathtub, slippers and amenities.

The hotel is 2 km from JR Echigo Yuzawa Train Station. Parking is free and bicycles can be rented.

Guests can relax at the sauna or hot tub, or unwind with a massage. Both tennis courts and table tennis are on offer, as is a fitness room. Ski equipment rental and ski storage are available. There is a shop at the property.

Fontana serves Continental cuisine, and Japanese dishes are on offer at Senbazuru. Bar Festa offers a lively time with drinks and karaoke, while Bar Capri provides calm sophistication.