Biwako Hanakaido 設有室外和室內溫泉浴池和 3 處餐飲場，客房均設有陽台，可欣賞琵琶湖景致。住宿亦設有花園和桑拿，大廳提供免費 WiFi。住宿提供往返 JR 雄琴溫泉站的免費接駁車，約 5 分鐘車程。
日式客房均鋪有榻榻米（草編）地板和傳統日式床鋪，西式客房則設有床和沙發。所有客房設有隔音設施、空調、平面電視、冰箱和私人衛浴。
Biwako Hanakaido 設有 24 小時接待櫃台、飲料自動販賣機和紀念品店。住客可在男女分開的公共溫泉浴池放鬆休憩，亦可租用家庭浴池享受私人空間。
住客可享用傳統多道菜色的懷石料理，包括基於京都美食、當季食材和當地特色料理的原創美食。住宿亦設有 cafe hanakomachi 咖啡廳和 soba noodle 餐廳。可提供客房服務。
Biwako Hanakaido 距離近江神宮和西教寺均約 15 分鐘車程。
Guests are kindly requested to indicate the mean of transportation to the property at the time of booking.
In order to prepare special amenities for men and women, guests are kindly requested to indicate the gender of each guest staying in the room in the Special Requests box when booking.
To use the property's free shuttle, please make a reservation in advance and call the property when you arrive at the Ogoto Onsen Station. Contact details can be found on the booking confirmation.
Guests with children must inform the property in advance of the number of children and their respective ages as different rates are applicable according to their age. Please note that facility fees apply to children using existing beds.
Please note that the maximum occupancy of the room includes all children and cannot be exceeded under any circumstances. For extra guests exceeding the room occupancy, guests will be asked to separate rooms and additional charges will apply. Guests may not be accommodated if there is no availability.
Please inform the property in advance if you have any food allergies or dietary needs.
For dinner-included reservations, a Japanese meal is served between 17:30 and 20:00.該住宿可能不會允許身上帶有刺青的顧客使用公共澡堂，或其他可能露出身上刺青的公共設施。
此住宿不接受群聚打牌、看運動賽事、單身派對等類似聚會。
住客需在 19:00 前抵達以享用館內晚餐。在此時間點後抵館的住客將無法享用館內晚餐，亦恕不退款。